A little help, when you need it.

Questions, ideas, or something not quite working? Get in touch.

Reporting a problem

Tell us your Android version, Fold version, and what you were doing when the issue occurred. Include the steps needed to reproduce it if possible. Do not include passwords, travel documents, or other sensitive information. Sending an email shares its contents with us and our email provider.

Where are my lists?

Check the Archived tab on the Trips screen. A trip archived by mistake can be opened and restored from its menu. Lists are stored only on the device; they cannot be recovered from our servers after uninstalling the app or clearing its data.

Why is the weight lower than my actual bag?

Fold includes only items with an entered weight. The weight is per item and multiplied by the quantity. Add your empty bag as an item, and check the missing-weight count. Fold does not weigh your luggage.

How do I reuse a list?

Open a trip and choose Duplicate trip from the menu. The copy keeps item details, clears packed checkmarks, and leaves the departure date blank. You can also choose Unpack all to reset the existing trip.

How do I delete my data?

Open More → Erase all local data and confirm. See the full data deletion instructions for other options and support-message requests.

About the developer

VX2209
AUTO TRYB NEUMANN SP Z O O
Poland

Android and Google Play are trademarks of Google LLC. Fold is not affiliated with any airline or travel provider.